The Couture Collection by Dominie Luxury

Terms and Conditions of Purchasing The Terms and Conditions contained herein (hereinafter: "T&C's") are applied to all orders and purchases (hereinafter: "Products") on the website owned by Dominie, LLC (hereinafter; "Company"). NOTICE The customer must carefully read the T&C's before placing any/all orders. With acceptance of the T&C's and placing of an order, the customer acknowledges that it has read, understood and fully accepted the T&C's without reserve, is a consumer wanting to purchase the Products exclusively for personal use and not for resale within the context of any commercial or business activity of any kind whatsoever. Customer authorizes the Website and/or Company to store, process, use and transfer to third parties and/or abroad, the data (personal) contained in the order for the purpose of fulfilling the same. The Company and/or Website shall take all steps to ensure that the information contained on the website is accurate and up-to-date. However, it is not possible to offer guarantees to this effect. The customer therefore acknowledges and accepts that the Products may not be fully compliant with the indications, specifications and/or photographs on the website. ORDERS The sales agreement entered into by The Company and/or Website and the Customer is understood and finalized by email confirmation once the order is placed. If a specific Product listed on the Customer's order is no longer available, the Company is in no way bound to supply the Product in question, but will only be obligated to inform the customer in advance of said circumstance. If only part of the Products indicated in the order are available, the Company will contact the Customer to change or cancel the. The Customer will only be charged for the Products shipped/received. The Company reserves the right, at its own discretion, to reduce the amount of Products that can be purchased on the website. PRICE The prices of the Products, expressed in US Dollars, will always be the ones indicated on the invoice. The Company will in any case do everything in its power to ensure that the prices indicated on the website are correct and up to date. The shipping and delivery expenses may vary depending on the country and will be charged to the Customer at the time of shipping of the Products ordered, based on the shipping rates in force and indicated in the relative section on the website. Payment must be made by the Customer at the time of processing the order, either by credit card or by one of the other methods indicated in the relative section on the website. DELIVERY The Product(s) will be shipped to the delivery address indicated on the order by the Customer. As a general rule, the Product(s) will be shipped within 30 (thirty) days after confirmation of the order by the Company, nevertheless the delivery times may vary depending on the country of destination. In the case of the delivery being delayed for reasons out of the Company's control, if possible, the Customer will be notified of the new delivery date. The Company reserves the right at its own discretion to refuse, suspend or cancel the delivery or any of its obligations deriving from the sales agreement in the case of alleged fraud, non-performance or violation by the Customer of its obligation assumed with the Company in previous orders and/or sales agreements. If the purchased Products will require the crossing of customs (depending on the country of destination) and the Customer decides not to receive the order once it has arrived at customs, the Company doesn't guarantee the reimbursement of the goods, which will be abandoned in place. RIGHT TO WITHDRAW The Customer has the right to return the Product(s) purchased without any penalty being charged and without need for justification within 14 (fourteen) calendar days after receipt by the Customer of the Product(s) in question. Upon receipt of the Product(s) by the Company, the sales agreement shall be cancelled for all purposes and all the relative obligations, rights and claims shall lapse, notwithstanding the fact that if the Products returned to the Company are damaged, the Company shall be entitled to compensation for said damage with the payment already made by the Customer for the Product(s). Besides everything indicated above, the right to withdraw is subject to the following conditions: Within 14 (fourteen) calendar days after the date of receipt of the Product(s) by the Customer, the Customer must contact the Company by calling our Customer Support Team at any time Monday through Friday between 9:00 am and 5:00 pm PST, (except on American national holidays) toll free at 1(855) 2-Luxury or 1 (661) 222-7300 or via email at info@dominieluxury.com to obtain authorization to proceed with the return ("RMA"); After receiving the RMA, the Product(s) must be returned to the Company at the Customer's risk and expense in a single delivery by courier 2 (two) days after receipt of the RMA to the Company address as provided. Please ensure that both the recipient and the RMA code are clearly visible on the package to ensure prompt delivery. If the Company does not receive the returned merchandise, the Company will request the Customer to provide the proof of delivery: the delivery slip signed by the recipient of the returned package. If the Customer is unable to provide the proof of delivery, the Company cannot grant the refund of goods. The Product(s) that are returned must not be used, worn, or damaged; The identifying hang-tags of the Product(s) must still be in tact and attached. The Product(s) must be returned in their original packaging, together with any accessories or product information. As soon as the Company has ascertained that the required conditions for the return have been met, they will send the Customer an email of confirmation accepting the return and start the procedure for reimbursement of the amount paid for the Product(s) returned within 30 (thirty) days, irrespective of the payment method adopted by the Customer. Reimbursements will only be made to the Customers who have made payments previously. In case the above-mentioned conditions are not observed, the Customer will not be entitled to any reimbursement for the amount paid to the Company and/or the Website. The Customer may choose to have the item back and must make arrangements to do so within no longer than 30 (thirty) days and at the Customers sole expense. If the Customer does not pick up the returned Products within 30 (thirty) days of receiving notice from the Company, the Company will be entitled to keep them along with the amount paid by the Customer for said Product(s). GUARANTEE AND LIMITED LIABILITY The Company's guarantee is circumscribed to any apparent defects of the Product(s) ? excluding without limitation, any implicit guarantee regarding quality and suitability to this effect for the Customer ? for a period of 1 (one) year after delivery of the Product(s). Excluding the Couture collection whereas, all sales are final. The guarantee only gives the right to obtain reimbursement of the amount paid for the defective Product(s), provided the defect is notified to the Company within 1 (one) month after being detected. Besides everything specified above, the right to reimbursement is subject to the following conditions, under penalty of forfeiture of the guarantee: Before returning the defective Product(s) to the Company the Customer must contact our Customer Support Team at info@dominieluxury.com or call any time Monday through Friday between 9:00 am and 5:00 pm PST, (except on American national holidays) toll free at 1(855) 2-Luxury or 1(661) 222-7300 in order to obtain authorization to proceed with return; Defective Product(s) will be picked up by the Company at its own expense. Upon receipt of the Product and verification of the alleged defect, the Company will send the Customer an email of confirmation accepting the return and start the process of reimbursing the amount paid for the Product(s) returned within 30 (thirty) days, irrespective of the payment method adopted by the Customer. Reimbursements will only be made to the Customer who made the payment. With the exception of the aforementioned guarantee, the Company excludes every and all liability (contractual or tort) regarding the Customer, within the limits of the mandatory applicable regulations. The Company's maximum aggregate liability can under no circumstances exceed the amount paid by the Customer for purchasing the Product. The original receipt must be included with the Product for any reimbursement to be made. GENERAL CLAUSES In the case of one or more clauses in these T&C's being invalid, voidable, illegal or unenforceable, this will not entail the total ineffectiveness of the T&C's. The clause in question will be replaced by a similar valid clause that duly takes into account the intention and content of the same in full observance and for the purposes of the current regulations. These T&C's are subject to United States Law. Any disputes will be settled exclusively by the competent Courts of the United States.